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How to Add SubUsers to Your Game Server

Managing your game server is easier with a team. SubUsers allow you to give trusted friends, admins, or moderators access to your GameServersHub server panel without sharing your main account credentials.

What are SubUsers?

SubUsers are additional users who can access and manage your game server through the GameServersHub panel. You can grant them specific permissions to control various aspects of your server while maintaining security for your main account.

Benefits of Adding SubUsers

  • Shared Management: Distribute server management tasks among team members
  • Security: No need to share your main account password
  • Custom Permissions: Control exactly what each SubUser can access
  • Accountability: Track who made changes to your server
  • Team Collaboration: Perfect for clans, communities, and server teams

How to Add a SubUser

Step 1: Access Your Server Panel

  1. Log into your GameServersHub account
  2. Navigate to your game server from the dashboard
  3. Click on the Users or SubUsers section in the left sidebar

Step 2: Create a New SubUser

  1. Click the Add SubUser button
  2. Enter the email address of the person you want to add
  3. They will receive an invitation email to create their account

Step 3: Set Permissions

Configure what the SubUser can do:

Common Permissions:

  • Start/Stop/Restart Server: Basic server control
  • File Manager Access: Upload, edit, or delete server files
  • Console Access: Execute commands directly
  • Backup Management: Create and restore backups
  • Database Access: Manage databases (if applicable)
  • Schedule Tasks: Set up automatic restarts and events
  • View Logs: Monitor server activity

Recommended Permission Levels:

  • Full Admin: All permissions (trusted co-owners)
  • Moderator: Start/stop, console, logs (day-to-day management)
  • File Manager: File access only (developers/builders)
  • View Only: Read-only access (for monitoring)

Step 4: Save and Notify

  1. Click Save or Add SubUser
  2. The SubUser will receive an email invitation
  3. They must accept the invitation and set up their account

Managing Existing SubUsers

Edit Permissions

  1. Go to the SubUsers section
  2. Click on the SubUser you want to modify
  3. Update their permissions
  4. Save changes

Remove a SubUser

  1. Navigate to the SubUsers section
  2. Find the SubUser you want to remove
  3. Click Remove or Delete
  4. Confirm the action

Best Practices

Only add trusted individuals - SubUsers have significant control ✅ Use least privilege - Grant only the permissions needed ✅ Review regularly - Remove inactive SubUsers ✅ Communicate clearly - Let SubUsers know their responsibilities ✅ Monitor activity - Check logs for unauthorized changes

Troubleshooting

SubUser Can't Login

  • Verify they accepted the invitation email
  • Check their email address is correct
  • Ensure they created their account properly

SubUser Missing Permissions

  • Edit their permissions in the SubUsers section
  • Save changes and have them log out/in

Can't Add More SubUsers

  • Check your hosting plan's SubUser limit
  • Upgrade your plan if needed for more SubUsers

Need Help?

If you encounter any issues adding or managing SubUsers:

Adding SubUsers helps you build a strong server management team while keeping your main account secure!